Digital Transformation of Italy Observatory | The European House - Ambrosetti

The European House - Ambrosetti, in collaboration with IBM Italia Foundation and Eni's Enrico Mattei Foundation, launched in 2022 a Strategic Observatory on the Digital Transformation of Italy. The working group will prepare and present an Annual Report on the scenario of digitalisation in Italy and its development perspectives, with policy recommendations for decision makers and business leaders. 

The initiative's mission

«The Observatory is a project with a solid scientific foundation and a communication impact, aimed at monitoring and analysing the structural and economic dynamics of digitisation in Italy, focusing on the aspects that are not fully represented by traditional indicators, tracking its developments, and identifying the best nation-wide strategies to support the process of digital transformation in the country, also in view of the growing attention towards ethics, inclusion and sustainability.»

 2022 Forum 

The results of the Observatory's 1st edition were presented during a final Forum, on November 29, 2022 in Rome.

Key figures of digitalisation in Italy


people who use the Internet
at least once a week
(87% is the EU average)


citizens who interact
with the public administration online
(65% is the EU average)


companies with a website
with advanced features
(62% is the EU average)

Why is it important to talk about digitalisation today?

Five reasons for creating an Obervatory on Digital Transformation in Italy

Italians are still behind in digitalisation

Italy is lagging behind equally among citizens, public administration and businesses - in particular SMEs - as also noted by international indexes: it is 18th out of 27 EU countries, according to the DESI Index, and last among Europe's major economies.

Italy's Recovery Plan allocates funds for digital transformation

Major investments towards digital transformation are expected in the coming years: Italy will allocate 40.7 billion Euro from the NRRP (National Plan of Recovery and Resilience, or PNRR), an amount equivalent to the overall resources allocated by France, Spain and Germany, and 24% of the funds will support the digitalisation of the public administration, with the intention of accelerating the growth of the whole economic system.